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TERMS & CONDITIONS

OVERVIEW

Company Name:NOVA SILK ROAD SARL

Company Address:37 rue des Mathurins, Paris, France

This website is operated xengeez.com . Throughout the site, the terms “we”, “us” and “our” refer xengeez.com ..xengeez.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These TERMS& CONDITIONS and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of France.
 
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
 
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
 
Terms of sale

1. Products and pricing

All Products or services information listed on our site are subject to change, including product information, pricing, and availability. xengeez.com reserves the right, at any time, to modify, suspend, or discontinue any site information or the sale of any product with or without notice.

Unless otherwise noted, the strike-through price displayed for products on our site is based on the suggested retail price for the product provided to xengeez/xengeez.com by the manufacturer or vendor. Certain products on our site are similar - but not identical - to products sold through other retailers. In this case, the strike-through price represents the estimated regular retail value of a comparable item of similar quality offered elsewhere. Because we sell our products to the United States, the strike-through price may or may not represent the prevailing price at any particular time or in every location, and we make no promises about the reliability or accuracy of any such information. For international sales, the strike-through price represents the retail price suggested to xengeez/xengeez.com by the manufacturer or vendor, based on what such items would be sold for in the US market, plus exchange rate conversion and, if applicable, an adjustment for additional international surcharges that cover items such as taxes, duties, and shipping. xengeez/xengeez.com will always endeavor to offer you products of best quality and reasonable price.

2. Payment terms

For each product you order on our site, you agree to pay the price applicable for the product at the time you submit your order. Currently, xengeez.com bears duties and taxes for your purchases. The final order total consists of the price of your items and its correspondent shipping cost. Payment will be deducted from your PayPal account or credit card account.

Modification

xengeez/xengeez.com reserves the right, at any time, to modify, suspend, or discontinue the site or any part with or without notice. You agree that xengeez.com is not liable to you or to any third party for any modification, suspension, or discontinuance of the site or any part.

Customers have 14 days from the date of delivery to change your mind and return the items without explaining the reason andxengeez/xengeez.com has to issue a refund. You can request a return by contacting us at Szhmservice@gmail.com. After receiving the return item, xengeez.com has to issue a refund back to customers' account.

We reserve the right at all times to discontinue or modify any part of these Terms & Conditions in our sole discretion. If we make changes that affect your use of the site or our services, we will post notice of the change on the Terms & Conditions page. Any changes to these Terms & Conditions will be effective upon our posting of the notice. If you do not agree to the changes, you may close your account, and you should not use the site or any services offered through the site after the effective date of the changes. We suggest that you revisit our Terms & Conditions regularly to ensure that you stay informed of any changes.

User content

Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any material, information or other communication you transmit, upload or post on our site will be considered non-confidential and non-proprietary.xengeez/xengeez.com is not obliged to these user contents.xengeez/xengeez.com will be free to copy, disclose, distribute, incorporate and otherwise use the user content and all data, images, sounds, text, and other information provided by you for whatever purposes.

The Terms shall be governed by the laws of France without regard to its conflict of law provisions. The parties to the Terms hereby submit to the exclusive jurisdiction of the courts of  France.

3. Return Policy

You can return the item(s) within 14 days after delivery without explaining the reason and ask for a full refund. If you receive damaged item(s) or if their size /color do not match with what you ordered, we will issue a full refund or we will send you a new product for free. Please contact us to make a claim. After receiving your claim we will normally respond within 72 hours. The refund expected time is based on your payment method.

4. Cancellation Policy

You can cancel your order before your item is shipped. Please contact us at Szhmservice@gmail.com when you want to cancel your order.

Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.